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Caroline Wilkinson's avatar

I really enjoyed this article. I tried to read Antifragile in graduate school, but I'll admit I had to resort to reading others' writing on Taleb's work; it was too dense for me to get through (at least at the time). Perhaps I should give the book another go.

Now you have me thinking about the COVID-19 pandemic and how orgs successfully (and not so successfully) pivoted their programs and services. I like to think there was a good amount of documentation and lessons learned coming out on the other side. But I also just learned today in my (corporate) job that no one has written a best practice for a software program we developed and have sold for over a decade. Good thing nobody in the office has gotten hit by a bus, so to speak.

Tirrea Billings's avatar

Thank you, Caroline! It's a dense read for sure, but worth the deep dive! COVID is an excellent example of how many orgs were able to pivot their programs and services successfully. However, during that time, and even now, I don't recall seeing many public tools/resources for best practices that helped facilitate a successful shift. I feel like people just...shifted. Overnight, everything was online. Webinars, trainings, programs, etc. I think there was a lot of internal sharing happening among networks, though.